Get Help + Contact Support

Need a hand with your IntelliScanner? We're here to help!
First, do any of our Top Frequently Answered Questions apply?

  1. I can't find my software activation codes.
  2. My activation code is out of date or invalid.
  3. How do I create a backup of my data?
  4. How do I move my data to a new computer?
  5. How do I setup my IntelliScanner?
  6. What do the status lights mean on my Scanabout?
  7. How do I share my data with
  8. Where's the included software?
  9. My scanner doesn't connect, scan, or download properly.
  10. I installed the latest software, but some of the IntelliScanner apps I use are gone.

If your question isn't listed above, pick a category below for more frequently answered questions. If you still can't find your answer on the next page, you'll find a direct link to contact IntelliScanner Customer Care for expert personal assistance.