Get Help + Contact Support

Need a hand with your IntelliScanner? We’re here to help!
First, do any of our Top Frequently Answered Questions apply?

  1. My activation code is out of date or invalid.
  2. How do I create a backup of my data?
  3. How do I move my data to a new computer?
  4. What do the status lights mean on my Scanabout?
  5. How do I share my data with
  6. I can’t find my software activation codes.
  7. How do I setup my IntelliScanner?
  8. Where’s the included software?
  9. My scanner doesn’t connect, scan, or download properly.
  10. I installed the latest software, but some of the IntelliScanner apps I use are gone.

If your question isn’t listed above, pick a category below for more frequently answered questions. If you still can’t find your answer on the next page, you’ll find a direct link to contact IntelliScanner Customer Care for expert personal assistance.

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